Surprisingly, most of the time it comes down to a problem of attitude rather than skills. Even though employers routinely favor skills over attitude during the hiring process, it turns out that having the right attitude is just as important as having the right skills.
When you hire an employee with a bad attitude, they are far more likely to struggle with teamwork and leadership. The most common attitudinal issues that cause employees to fail on the job include a lack of coachability, low levels of emotional intelligence, a lack of motivation and a negative temperament.
And while it may seem as though these traits are only detectable after you’ve hired an employee, it’s entirely possible to determine whether or not a candidate possesses certain personality traits during the hiring process. Yet many employers choose to ignore them.
There’s no question that technical and/or specialized skills are important. You always want to hire an employee who has been properly trained and has the right experience to excel in the new role. However, assessing skills is fairly straightforward. It should go without saying that the candidates you interview during the hiring process have the proper skills to do the job. But once you’ve selected a handful of qualified individuals, it’s time to think about assessing some soft skills as well—namely, a candidate’s attitude and interpersonal skills.
You want to know if prospective candidates are motivated to learn new things, think outside the box and cope with failure. You also want to see how they respond to feedback or critique, if they collaborate well with others and if they are willing to mentor/help their colleagues. Above all, a new hire needs to fit in well with your company and share the overall values of your organization.
If you’re still not convinced that an employee’s attitude matters as much as their skills, consider the following scenario. You hire a new manager with the intelligence, experience and credentials required to excel in a new role at your company. They look great on paper and you feel confident that they’ll get the job done. Yet you soon find out that your new hire has an aggressive, hard-driving style that clashes with your organization’s collaborative, friendly culture.
So what now? It’s inevitable that this individual is going to struggle in an environment where their attitude is incompatible with their co-workers. Even though they have all the right skills for the job, ’ll always be a losing battle if they simply aren’t the right type of person.
All in all, it’s crucial to conduct both skills and behavior-focused interviews to ensure that you’re hiring someone with the right attitude for your team.
To learn more, contact PrideStaff North Atlanta today. Let us use our expertise and knowledge to assist you in the hiring process today!